Terms of service
These Terms & Conditions govern the use of the Enerexa online store and related services.
By accessing or using our website, you agree to these Terms together with the policies applicable to your use or purchase.
1. Who May Use the Store
Our online services are intended for users who are 18 years of age or older.
If you do not meet the applicable age requirement, you should not use our store to make purchases.
2. Information Required for Purchases
When submitting an order, customers agree to provide complete and accurate information, including applicable:
- Contact details
- Payment information
- Billing address
- Shipping address
Payment transactions may be completed using secure third-party payment providers.
By providing payment details, you authorize the necessary information to be processed by those providers for purposes of completing the transaction.
3. Order Acceptance
Submitting an order does not guarantee that it will be accepted.
Enerexa may refuse or cancel an order because of:
- Product availability
- Incorrect product information
- Suspected fraudulent activity
If an order that has already been paid cannot be fulfilled and is canceled, the applicable amount will be refunded.
4. Customer Communications
Customers may receive communications relating to:
- Purchases
- Order status
- Shipping
- Customer support
- Promotions
- Store information
Promotional emails may be discontinued using the unsubscribe method included in the applicable communication.
5. Product Information
We aim to provide useful information about merchandise offered through Enerexa.
However, product descriptions, photographs, specifications, availability, packaging, or other information may occasionally change or contain errors.
We may correct inaccurate information when identified.
6. Product Selection and Use
For energy products, power equipment, electronic accessories, battery-powered devices, chargers, components, portable equipment, or other compatibility-dependent products, customers should review specifications before ordering.
Products should be installed, operated, maintained, charged, and stored according to applicable manufacturer instructions and safety guidance.
7. Accounts
Where customer accounts are available, users must provide accurate information and are responsible for protecting their login credentials.
We may suspend or terminate accounts that provide false information or violate these Terms.
8. Offers and Promotions
Discounts, sweepstakes, contests, or other promotional programs may be subject to separate rules.
If promotion-specific rules conflict with these Terms, the rules applicable to that particular promotion will control.
9. Reviews and Other Customer Content
If our website permits customers to submit reviews, photographs, videos, comments, or similar content, you confirm that you own the material or have appropriate permission to provide it.
By submitting content, you grant Enerexa a non-exclusive, royalty-free right to use, display, modify, and distribute it in connection with our services.
We may remove material that violates applicable law or these Terms.
10. Activities That Are Not Permitted
You may not use our website to:
- Engage in unlawful activity
- Impersonate another person
- Commit fraudulent activity
- Introduce viruses or malicious software
- Attempt unauthorized access
- Intentionally interfere with website functionality
11. Intellectual Property
Original website content, branding, graphics, logos, layouts, and other proprietary materials belong to Enerexa or the applicable rights holder.
Protected material may not be reproduced, distributed, or commercially exploited without appropriate authorization.
12. Copyright Complaints
If you believe copyrighted material has been used without authorization, contact:
Please provide sufficient information to identify the copyrighted work and the material involved.
13. External Websites
Our store may contain links to independently operated third-party websites.
Enerexa does not control those websites and is not responsible for their content, practices, or privacy policies.
14. Feedback
Customers may submit suggestions or report website problems by contacting:
Feedback may be used to improve our website and services without compensation.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Enerexa will not be liable for indirect, incidental, or consequential damages resulting from use of our website or services.
Nothing in these Terms limits rights that cannot legally be excluded.
16. Suspension of Access
We may suspend or terminate access to our services where a user violates these Terms.
17. Changes
Enerexa may modify or discontinue website features and may update these Terms periodically.
Continued use of the website after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.
18. Governing Framework
Consistent with the uploaded source policy, these Terms are intended to operate under applicable United States law.
19. Contact
Enerexa
Email: support@enerexa.us